Privacy Policy

01. Information We Collect

We may collect information that you provide directly to us and certain technical information generated when you use the Site.

Information You Provide

When you submit an inquiry, Request for Quote (RFQ), contact form, or other product-related request, we may collect:

• Name
• Company name
• Business email address
• Phone or WhatsApp number
• Country or region
• Product category
• Brand or manufacturer reference
• Series, model, or part number
• Quantity and application requirements
• Hydraulic or workholding specifications
• Messages and other information you choose to provide

You may also submit technical files such as nameplate photographs, drawings, specification sheets, CAD files, dimensional information, or other reference documents needed to review your product or replacement requirements.

If you contact us by email, telephone, or WhatsApp, we may retain the information contained in that communication as part of our business correspondence.

Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically by our website infrastructure or service providers, including:

• IP address
• Browser type and version
• Device and operating system information
• Referring and visited pages
• Date and time of access
• Basic website usage and security information

We may also use cookies or similar technologies for website functionality, security, performance measurement, and analytics, as described below.

02. How We Use Your Information

We may use personal information for the following purposes:

• To review and respond to inquiries and RFQs
• To identify products, models, or replacement requirements
• To evaluate technical specifications, drawings, and application requirements
• To prepare quotations and communicate with prospective customers
• To process and fulfill orders
• To coordinate manufacturing, inspection, shipping, and logistics
• To provide customer service and technical support
• To maintain business and project records
• To operate, maintain, secure, and improve the Site
• To detect or prevent misuse, fraud, or security incidents
• To comply with applicable legal, accounting, tax, or regulatory requirements

We do not use technical drawings, specifications, or inquiry information submitted through an RFQ for unrelated advertising purposes.

03. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we may rely on one or more of the following:

• Pre-contractual or contractual necessity: when processing information is necessary to respond to an RFQ, prepare a quotation, process an order, or perform a contract with you or your company.
• Legitimate interests: when processing is reasonably necessary to operate our B2B website, respond to business communications, improve our services, maintain security, and manage customer and supplier relationships.
• Consent: where consent is required, including for certain non-essential cookies, analytics technologies, or marketing communications.
• Legal obligations: when processing is necessary to comply with applicable laws, accounting requirements, tax obligations, customs requirements, or lawful requests from authorities.

Where processing is based on consent, you may withdraw that consent at any time, subject to applicable law.

04. Cookies and Similar Technologies

The Site may use cookies and similar technologies to support essential website functions, security, performance, and website analytics.

Cookies may include:

• Essential cookies, which are required for basic website functionality and security.
• Preference cookies, which may remember settings or user choices.
• Analytics cookies, where used, which help us understand how visitors interact with the Site and improve website performance.

Where required by applicable law, non-essential cookies will be used only after appropriate consent has been obtained.

You may also control or delete cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

05. How We Share Information

We do not sell or rent personal information.

We may disclose information when reasonably necessary to:

• Website hosting, infrastructure, security, email, analytics, or other service providers that process information on our behalf
• Shipping companies, freight forwarders, customs brokers, or logistics providers involved in fulfilling an order
• Professional advisers or service providers where necessary for accounting, legal, compliance, or business operations
• Government authorities, regulators, courts, or other parties when disclosure is required by applicable law or lawful legal process
• Protect the rights, safety, property, or security of Fangu, our customers, or others

Service providers are expected to process information only for the services they provide to us and subject to applicable contractual and legal requirements.

06. International Data Transfers

Fujian Fangu Hydraulic Machinery Co., Ltd. is located in China.

If you access the Site or submit an inquiry from another country or region, your information may be transferred to and processed in China and may also be processed by service providers located in other jurisdictions.

Data protection laws in these jurisdictions may differ from those in your country of residence.

Where required by applicable law, we take appropriate measures intended to protect personal information when it is transferred internationally.

07. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on factors including:

• Whether an inquiry or quotation remains active
• Whether an order, manufacturing project, or supply relationship is ongoing
• The need to maintain product, technical, warranty, or project history
• Applicable contractual limitation periods
• Accounting, tax, customs, or other legal requirements
• The need to establish, exercise, or defend legal claims

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it in accordance with our operational and legal requirements.

08. Data Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

09. Your Privacy Rights

Depending on your location and applicable data protection law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Request restriction of certain processing
• Object to certain processing
• Request portability of certain information
• Withdraw consent where processing is based on consent
• Lodge a complaint with an applicable data protection authority

These rights are subject to applicable legal requirements, limitations, and exemptions.

To submit a privacy-related request, contact us at sales@fujianfangu.com.

We may need to verify your identity before processing certain requests.

10. California Privacy Information

If California privacy law applies to our processing of your personal information, you may have additional rights provided by applicable California law, including rights relating to access, correction, deletion, and certain disclosures concerning the use of personal information.

Fangu does not sell personal information in exchange for monetary compensation.

Requests concerning California privacy rights may be submitted to sales@fujianfangu.com.

The availability and scope of these rights depend on whether the relevant California privacy law applies to the particular processing activity.

11. Third-Party Websites and Services

The Site may contain links to third-party websites, platforms, or communication services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage users to review the privacy policies of those third parties before providing personal information.

12. Children’s Privacy

The Site is intended for business, industrial, engineering, and procurement users and is not directed to children.

We do not knowingly collect personal information from children through the Site for consumer-oriented purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or legal requirements.

When material changes are made, the revised version will be posted on this page and the Effective Date will be updated.

14. Contact Us

If you have questions about this Privacy Policy or our handling of personal information, contact: